Terms of Service
Please read these terms carefully before using WablyBot. By using our service, you agree to these terms.
1. Acceptance of Terms
By accessing and using WablyBot ("the Service"), you accept and agree to be bound by the terms and provision of this agreement.
If you do not agree to abide by the above, please do not use this service. These terms apply to all visitors, users, and others who access or use the service.
2. Service Description
WablyBot is a WhatsApp automation platform that enables businesses to automate customer communication, manage contacts, and streamline business processes through WhatsApp Business integration.
Our services include:
- WhatsApp Business automation
- Message template management
- Contact database management
- Analytics and reporting
- API integration capabilities
3. User Accounts and Registration
Account Creation
To use WablyBot, you must create an account by providing accurate, complete, and current information. You are responsible for safeguarding your account credentials.
Account Security
You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized access or security breaches.
One License Per Business
Each license is intended for one business entity and one WhatsApp Business number. Multiple businesses require separate licenses.
4. Payment Terms and Billing
Subscription Plans
WablyBot offers various subscription plans with different features and usage limits. All fees are non-refundable unless otherwise stated.
Free Trial
We offer a 7-day free trial for new users. No payment information is required during the trial period. The trial automatically expires without charges.
Billing and Renewal
Subscriptions are billed in advance and automatically renew unless cancelled. You can cancel your subscription at any time from your dashboard.
Payment Processing
Payments are processed through secure third-party payment processors including Paystack, Flutterwave, and Stripe.
5. Acceptable Use Policy
✅ Permitted Uses
- Business communication and customer service
- Order management and updates
- Marketing to consenting customers
- Appointment scheduling and reminders
❌ Prohibited Uses
- Sending spam or unsolicited messages
- Illegal activities or content
- Harassment or abusive communication
- Violating WhatsApp's Terms of Service
- Impersonation or fraudulent activities
6. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our service.
Note: By using WablyBot, you also agree to our Privacy Policy, which is incorporated into these terms by reference.
7. Intellectual Property Rights
Our Rights
WablyBot and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws.
Your Content
You retain ownership of any content you upload or create using our service. You grant us a license to use this content solely to provide our services to you.
8. Service Availability and Modifications
We strive to provide reliable service but cannot guarantee 100% uptime. We reserve the right to modify, suspend, or discontinue any part of our service with reasonable notice.
Service Dependencies: Our service depends on WhatsApp's API and infrastructure. Changes to WhatsApp's policies or technical requirements may affect our service capabilities.
9. Account Termination
Your Right to Terminate
You may terminate your account at any time by cancelling your subscription through your dashboard or contacting our support team.
Our Right to Terminate
We may terminate or suspend your account if you violate these terms, engage in prohibited activities, or fail to pay subscription fees.
Effect of Termination
Upon termination, your access to the service will cease immediately. We may retain certain data as required by law or for legitimate business purposes.
10. Limitation of Liability
To the maximum extent permitted by law, WablyBot shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business interruption.
Our total liability for any claims arising from your use of the service shall not exceed the amount you paid us in the 12 months preceding the claim.
11. Governing Law and Disputes
These terms shall be governed by and construed in accordance with the laws of Nigeria, without regard to its conflict of law provisions.
Any disputes arising from these terms or your use of the service shall be resolved through binding arbitration in Lagos, Nigeria.
12. Contact Information
If you have any questions about these Terms of Service, please contact us:
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